Category : Migration

FAQ about importing SharePoint data to Office 365

Applies To: Office 365 Admin

This article is for administrators. Are you trying to upload your files to SharePoint Online or OneDrive for Business? See Upload files to a library

Here are some frequently asked questions about using the Office 365 Import Service to import SharePoint data to SharePoint Online and OneDrive for Business sites in your Office 365 organization. For more information importing SharePoint data, see Overview of importing PST files and SharePoint data to Office 365.

Using network upload to import SharePoint data

For step-by-step instructions, see Use network upload to import SharePoint data to Office 365.

Where is network upload available?

Network upload is currently available in the United States, Canada, Brazil, the United Kingdom, Europe, India, East Asia, Southeast Asia, Japan, and Australia. Network upload will be available in more regions soon.

What is the pricing for importing SharePoint files by using network upload?

Using network upload to import SharePoint data is free.

How long does it take to import data to a SharePoint Online or OneDrive for Business site?

It depends on the capacity of your network, but it typically takes several hours for each terabyte (TB) of data to be uploaded to the Azure storage area for your organization. After the data files are copied to the Azure storage area, files are imported to a SharePoint Online or OneDrive for Business site at a rate of at least 1 GB per hour.

After I upload my files to the Azure storage area, how long are they kept in Azure before they’re deleted?

When you use the network upload method to import SharePoint files, you upload the data files and the manifest files to Azure blob containers. The data and manifest files in these containers are deleted 45 days after the most recent import job was created.

Are document properties, such as title, author, modified date and other properties, preserved when documents are imported to Office 365?

Yes. None of the original document metadata is changed during the import process.

Using drive shipping to import SharePoint data

For step-by-step instructions, see Use drive shipping to import SharePoint data to Office 365.

Where is drive shipping available?

Drive shipping is currently available in the United States, Europe, India, East Asia, Southeast Asia, Japan, and Australia. Drive shipping will be available in more regions soon.

What commercial licensing agreements support drive shipping?

Drive shipping to import SharePoint data to Office 365 is available through a Microsoft Enterprise Agreement (EA). Drive shipping isn’t available through a Microsoft Products and Services Agreement (MPSA).

What is the pricing for using drive shipping to import SharePoint data to Office 365?

The cost to use drive shipping to import SharePoint data to Office 365 is $2 USD per GB of data. For example, if you ship a hard drive that contains 1,000 GB (1 TB) of data files, the cost is $2,000 USD. You can work with a partner to pay the import fee. For information about finding a partner, see Find your Office 365 partner or reseller.

What kind of hard drives are supported for drive shipping?

Only 2.5 inch solid-state drives (SSDs) or 2.5 or 3.5 inch SATA II/III internal hard drives are supported for use with the Office 365 Import service. You can use hard drives up to 10 TB. For import jobs, only the first data volume on the hard drive will be processed. The data volume must be formatted with NTFS. When copying data to a hard drive, you can attach it directly using a 2.5 inch SSD or 2.5 or 3.5 inch SATA II/III connector or you can attach it externally using an external 2.5 inch SSD or 2.5 or 3.5 inch SATA II/III USB adaptor.

IMPORTANT: External hard drives that come with an built-in USB adaptor aren’t supported by the Office 365 Import service. Additionally, the disk inside the casing of an external hard drive can’t be used. Please don’t ship external hard drives.

How many hard drives can I ship for a single import job?

You can ship a maximum of 10 hard drives for a single import job.

After I ship my hard drive, how long does it take to get to the Microsoft data center?

That depends on a few things, such as your proximity to the Microsoft data center and what kind of shipping option you used to ship your hard drive (such as, next-day delivery, two-day delivery, or ground-delivery). With most shippers, you can use the tracking number to track the status of your delivery.

How long does it take to import data to a SharePoint Online or OneDrive for Business site?

After your hard drive is received at the Microsoft data center, it’s typically processed within one business day. It takes several hours for each terabyte (TB) of data on the hard drive to be uploaded to the Microsoft Azure storage area for your organization. After the files are copied to the Azure storage area, data is imported to a site at a rate of at least 1 GB per hour. If different data files are imported to different sites, the import process occurs in parallel; in other words, each migration package/site pair is imported simultaneously. However, if migration packages are imported to the same target site, each migration package is queued and imported to the site one at a time.

After Microsoft uploads my files to the Azure storage area, how long are they kept in Azure before they’re deleted?

After we receive your hard drive, Microsoft data center personnel will upload your data and manifest files to Azure blob containers. The data and manifest files in these containers are deleted 45 days after the most recent import job is created.

Are document properties, such as title, author, modified date and other properties, preserved when documents are imported to Office 365?

Yes. None of the original document metadata is changed during the import process.

Can Microsoft wipe my hard drive before they ship it back to me?

No, Microsoft can’t wipe hard drives before shipping them back to customers. Hard drives are returned to you in the same state they were in when they were received by Microsoft.

Can Microsoft shred my hard drive instead of shipping it back to me?

No, Microsoft can’t destroy your hard drive. Hard drives are returned to you in the same state they were in when they were received by Microsoft.

What courier services are supported for return shipping?

If you’re a customer in the United States or Europe, Microsoft uses FedEx to return your hard drive. For all other regions, Microsoft uses DHL.

What are the return shipping costs?

Return shipping costs vary, depending on your proximity to the Microsoft data center that you shipped your hard drive to. Microsoft will bill your FedEx or DHL account to return your hard drive. The cost of return shipping is your responsibility.

Can I use a custom courier shipping service, such as FedEx Custom Shipping, to ship my hard drive to Microsoft?

Yes.

If I have to ship my hard drive to another country, is there anything I need to do?

The hard drive that you ship to Microsoft might have to cross international borders. If this is the case, you’re responsible for ensuring that the hard drive and the data it contains are imported and/or exported in accordance with the applicable laws. Before shipping a hard drive, check with your advisors to verify that your drive and data can legally be shipped to the specified Microsoft data center. This will help to ensure that it reaches Microsoft in a timely manner.

 

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The Top Three Content Migration Tools for SharePoint

Over past several years, I have been involved in a projects migration SharePoint content, legacy systems and file shares to SharePoint. Enterprise level migration from SharePoint 2003 to SharePoint 2013.

Many clients determine that the best approach to complete the migration in a manner that conformed to their practices and procedures they wanted to purchase a third party tool.
Many tools were considered. In the end, the list of options came down to three tools. I have compared three products with SharePoint OOTB and with those functions within each product. Each product has been looked into in detail, over 170 sub functions, and are highlighted in the table below.

FunctionSharePoint OOTB (%)AvePoint (%)Metalogix (%)Sharegate (%)
High Level Features66.67100100100
Farm Migration0100100100
Site Migration9.0990.91100100
Content Migration0100100100
Import files to SharePoint0100100100
Export From SharePoint075100100
Reporting085.7110085.71
Powersell and Development tools501007575
Supported SP Legacy Versions0100100100
Support0100100100
Backup11.1194.4483.3333.33
RBLOB Management16.6710091.670
End User Content Management00100100
Office 365 Migration/Management0010063.64
OneDrive Migration/Management0071.4385.71
Overall (%)9.6071.6388.8459.23

AvePoint – DocAve Migrators
AvePoint is the established leader in enabling enterprise collaboration across platforms and devices. Focusing on helping enterprises in their digitization journey to enable their information workers to collaborate with confidence, AvePoint is first to market with a unique solution that centralizes access and control of information assets residing in disparate collaboration and document management systems on-premises and in the cloud. AvePoint solutions and services aim to bring together business, IT, as well as compliance and risk officers to serve key business objectives such as big data, cloud integration, compliance, enterprise content management, and mobile data access monitoring.
New Features

End-User Reporting – DocAve Report Center includes new end-user reporting web parts, allowing easy access to information such as site traffic, search usage, active users, checked-out documents, and top documents in order to help business users make more informed decisions.

Compliance and Governance Reporting – Usage Pattern Alerting for DocAve Report Center provides SharePoint administrators as well as security and compliance officers with new reports to quickly identify suspicious user activity in order to take actions that can help reduce the potential of data breaches.

Office 365 Support for Records Management – DocAve Archiver now offers customized records management solutions for both on-premises and SharePoint Online deployments – including new features to retain a document’s original content types and metadata properties upon moving to Record Center sites as well as the ability for administrators to set automated conflict resolution rules when archiving content.

Content Archiving Approval – Archiver Approval Center allows administrators to generate reports that empower end-users to review content before archiving takes place, allowing those closest to the content to determine whether or not it should be archived.

Office 365 Support for Deployment Management – DocAve Deployment Manager now supports Office 365 as well as hybrid infrastructures, enabling organizations to quickly deploy customizations and design elements such as apps between SharePoint 2013 on-premises and SharePoint Online environments.
Virtual Machine Backups: DocAve Backup and Restore combines its best-of-breed platform backup solution with new ability to protect virtualized elements such as web front end servers, Central Administration, and app servers.

Existing Features

  • Security Trimming
  • Source Content Pre-scan
  • Customizable And Reusable Migration Plans
  • Full Or Incremental Migration
  • Migration With Full Fidelity
  • Source And Destination Environment Coexistence During Migration
  • Online Or Offline Migration
  • Data Synchronization With Customized Scheduling

AvePoint is a well established player in the migration market these days. There tools are excellent but, for many customers, that software requires being installed on the production environments was a major issue and most declined this product for this reason. ________________________________________

Metalogix – Content Matrix
The most comprehensive tool on the market. Content Matrix allows you to migrate directly to SharePoint 2013, OneDrive for Business or Office 365 from SharePoint 2007 or SharePoint 2010 in one hop. No need for intermediate SharePoint versions or an on-premises staging farm for a move to Office 365.
Selected by Microsoft as the only pre-approved, MSO-CAF certified SharePoint migration tool for migrating to Office 365 Dedicated.

Features

  • Simple Setup
  • Rearrange Post-Migration
  • File Share Pre-migration tools
  • No Server Side Install
  • Migrate Discrete Elements
  • Powerful File Migration Capabilities
  • Choose What Migrates
  • Create New Structure
  • Analyze Metadata and Filter What You Need
  • Keep Current Farm Running
  • Migrate to 2013 MySites
  • Externalize BLOBS Before Migration
  • Site Collection Migration
  • Split/Merge Lists
  • Migrate Nintex Workflows
  • Clean Before Migration
  • Reusable Migration Tasks
  • Advanced Analysis & Migration Capabilities
  • Extensible Migration Engine

Sharegate – SharePoint Migration Tool

ShareGate Migration one of the most popular migration tools one of the reasons for this are its wonderful nicely design interface and it’s price. Single user license are around £2900 and is for migrating data only.

Here, is a list of the most common and interesting features available with ShareGate.

Copy Site Objects
This is a feature for migrating SharePoint site objects from one SharePoint site to another. With a simple drag and drop, it’s possible to copy site collections, sites, lists, libraries, site columns, site content types, users, groups, permission levels, managed metadata and workflows. Choose what you want to copy and let this feature do all the work.

Copy SharePoint Content
This feature can be used for copying SharePoint list items as well as SharePoint documents between lists or libraries. With a simple Drag and Drop, you can migrate your content while bringing over all metadata, including version history, attachments, permissions, authors and timestamps.

Import Files to SharePoint – Use this feature to import from your file system or file shares to SharePoint. With a simple drag and drop, it is possible to migrate a complete folder hierarchy to SharePoint while applying content types and metadata at the same time.

Export from SharePoint – This feature can be used for archiving content from SharePoint lists, libraries and sites. With a simple drag and drop, you can export all your content while bringing over all the metadata, including version history and attachments.

Bulk Metadata Editor – This feature provides bulk editing capabilities on SharePoint lists and libraries. In just a few clicks, it is possible to massively edit the SharePoint metadata of over thousands of documents, folders, document sets and list items without having to modify their properties one by one. You will find more details here.

Import from Google Drive – Use this feature to import from your Google Drive environment. With a simple Drag and Drop, you can migrate your content while bringing over all metadata, including version history, permissions, author information and timestamps.

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