Tag Archives: Troubleshooting

User Profile Synchronization Errors In SharePoint 2013

Applies to: SharePoint Server 2013, SharePoint Foundation 2013

Summary: Permission and the errors when creating the user profile synchronising job of SharePoint 2013.

During testing of SharePoint 2013 I experienced the Application Event Log errors below.  When the errors occurred I was unable to run a User Profile Synchronization with Active Directory.

Event ID 6398, category Timer

The Execute method of job definition Microsoft.Office.Server.UserProfiles.UserProfileImportJob (ID 0afab701-a201-4df9-bfc7-590838da8809) threw an exception. More information is included below.

Generic Failure

Event ID 1004, category None

Detection of product ‘{90150000-104C-0000-1000-0000000FF1CE}’, feature ‘PeopleILM’, component ‘{1C12B6E6-898C-4D58-9774-AAAFBDFE273C}’ failed. The resource ‘C:Program FilesMicrosoft Office Servers15.0ServiceMicrosoft.ResourceManagement.Service.exe’ does not exist.

Event ID 1001, category None

Detection of product ‘{90150000-104C-0000-1000-0000000FF1CE}’, feature ‘PeopleILM’ failed during request for component ‘{1681AE41-ADA8-4B70-BC11-98A5A4EDD046}’

Resolution

The resolution is to grant read access to the Network Service account to the c:Program FilesMicrosoft Office Servers15.0 folder

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Event ID 6398 – SharePoint Founation Search

Applies to: SharePoint 2013

Summary: Learn about the synchronising permissions and the errors when settings permissions for the Managed Metadata Service.

Event ID 6398, SharePoint Founation

The Execute method of job definition Microsoft.Office.Server.Search.Administration.CustomDictionaryDeploymentJobDefinition (ID b1bfbccc-c3c1-4ba4-973c-0131185fe079) threw an exception. More information is included below.

Retrieving the COM class factory for component with CLSID {0FF1CE15-0005-0000-0000-000000000000} failed due to the following error: 80070422 The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. (Exception from HRESULT: 0x80070422).

Resolution

Add read access for your Default Content Access Account (that you find in the Search Service Application) in the Managed Metadata Service Application.

  1. Central Admin
  2. Application Management
  3. Manage Service Applications
  4. Select the Managed Metadata Service
  5. Click Permissions in the ribbon

Give your Default Content Access Account Read Access to Term Store

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